Stihl Battery Chainsaw 
Stihl Battery Mower
Stihl Battery Whipper Snipper
Stihl Battery Blower We purchased our dream outdoor kitchen complete with inbuilt Weber and bar fridge from Heat and Grill Richmond in November. We live in Rural New South wales so every thing was done over the phone or via email. We were so lucky to be looked after by Lachlan. He was beyond incredible! His customer service was second to none. From my initial inquiry to purchase and then onto after purchase support with deliveries and shipping. Lachlan managed the whole thing for us. We now have our dream outdoor kitchen all ready to go for Christmas lunch! I couldn't recommend this store and Lachlan's service more.
Kristen O'DwyerHaving purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiLoved the service we received by Graham. Very helpful in helping us decide which Q would be suitable for our family. He also gave us some useful tips on cooking our first steak!!
Jasmine BhayaniLast night we attended a BBQ cooking class with Lachie, by far the best experience. The Staff and food was absolutely amazing. I would HIGHLY recommend
Nakeia ValenzisiMassive range of Weber stuff, most I've seen in any one shop. Staff friendly and very helpfull.
Frank BognarMy husband Graeme attended the cooking class with Lachie and was absolutely blown away by the whole experience.Not only are you shown how to cook amazing dishes you get to eat them all as well! Highly recommends and will do another class.
Janet Ballinger
15°C
1m/s
63%
Prahran ( prə-RAN, also colloquially pə-RAN or PRAN), is an inner suburb in Melbourne, Victoria, Australia, 5 km south-east of Melbourne's Central Business District, located within the City of Stonnington local government area. Prahran recorded a population of 12,203 at the 2021 census.Prahran is a part of Greater Melbourne, with many shops, restaurants and cafes. Chapel Street is a mix of upscale fashion boutiques and cafes. Greville Street, once the centre of Melbourne's hippie community, has many cafés, bars, restaurants, bookstores, clothing shops and music shops. Prahran takes its name from Pur-ra-ran, a Boonwurrung word which was thought to mean "land partially surrounded by water". When naming began the suburbs spelling was intended to be Praharan and pronounced Pur-ra-ran, but a spelling mistake on a government form lead to the name Prahran. More recently the word Pur-ra-ran has been identified as a transcription of "Birrarung", the name for the Yarra River, or a specific point of it. == History == In 1837 George Langhorne named the area Pur-ra-ran, which was thought to be a compound of two Aboriginal words, meaning "land partially surrounded by water". The word has more recently been identified as a transcription of "Birrarung", the name for the Yarra River or a specific point of it. When Langhorne informed the Surveyor-General Robert Hoddle of the name, it was written as "Prahran".Prahran Post Office opened on 1 April 1853.Describing Prahran, as it was in the mid 1850s, F.R. Chapman remembered: In the very early times Chapel-street had many vacant spaces.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
