Ooni Karu 12 
Ooni Koda 12
ooni Volt 12
Accessories for Your Ooni Having purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiVery friendly and knowledgeable staff. They've got every version in store and all the accessories you need to walk out and start cooking. First ever time making coal
Jase WatsonCustomer service second to none! Had such a great experience buying 2 heaters, one bulb came broken upon arrival, they immediately sent another one to us free of charge, no questions asked. Highly recommend!!
Emma HughesGot what we wanted even cheaper than we thought, but really enjoyed the friendly helpful service.
Stewart McKinnonWe purchased our dream outdoor kitchen complete with inbuilt Weber and bar fridge from Heat and Grill Richmond in November. We live in Rural New South wales so every thing was done over the phone or via email. We were so lucky to be looked after by Lachlan. He was beyond incredible! His customer service was second to none. From my initial inquiry to purchase and then onto after purchase support with deliveries and shipping. Lachlan managed the whole thing for us. We now have our dream outdoor kitchen all ready to go for Christmas lunch! I couldn't recommend this store and Lachlan's service more.
Kristen O'DwyerReally friendly and helpful staff, great customer service
James Scanlon
14°C
1m/s
63%
South Melbourne is an inner suburb in Melbourne, Victoria, Australia, 3 km south of Melbourne's Central Business District, located within the City of Port Phillip local government area. South Melbourne recorded a population of 11,548 at the 2021 census.Historically known as Emerald Hill, it was one of the first of Melbourne's suburbs to adopt full municipal status and is one of Melbourne's oldest suburban areas, notable for its well preserved Victorian era streetscapes. The current boundaries are complex. Starting at the east end of Dorcas Street, it runs along the rear of properties on St Kilda Road, then south along Albert Road, north up Canterbury Road, along the rear of the north side of St Vincent Place, zigzags west along St Vincent Street, then north up Pickles Street. There is then an arm of former industrial land to the west between Boundary Road, the freeway and Ferrars Street. It then runs along Market Street to Kingsway, then up Dorcas Street to St Kilda Road. == History == Before European settlement, the area now called South Melbourne stood out as largely flat with central hill (where the Town Hall now stands) surrounded by swampy land to the north and south. The hill was a traditional social and ceremonial meeting place for Aboriginal tribes. The area was first invaded and colonised by Europeans in the 1840s and became known as Emerald Hill. During the Victorian Gold Rush of 1851 a tent city, known as Canvas Town was established.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
