Ooni Karu 12 
Ooni Koda 12
ooni Volt 12
Accessories for Your Ooni Had an excellent customer experience with Heat & Grill. I called up in the morning to enquire about the availability of a couple of yeti coolers in the new King Crab Orange colour and spoke to Kerry. She was super helpful and even offered to drop them off. Less than an hour later I had them in my hot little hands! Thanks Heat & Grill for your awesome service.
WTo help me through lockdown 6 I thought I’d treat myself and buy a bbq - not owning one I wasn’t sure exactly what I needed, especially one that would be low maintenance and easy to use daily as living in a small apartment I don’t like cooking steaks/meat inside - I called Heat & Grill Richmond and spoke with Lachlan, who was able to listen to my list of questions and guide me on what to purchase and I’m so glad I called!! I got the Weber Q and I love it. Huge shout out to Lachlan for his help and cooking tips. Thank you!
Matthew ClooneyI had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
NobodySaw an awesome cooking demo on the weekend with the staff cooking pork. Was very impressed I purchased my Genesis BBQ yesterday and the first cook was the best steak I have ever eaten. Thanks to John for his expert knowledge!
Lachlan StrachanHaving purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiMassive range of Weber stuff, most I've seen in any one shop. Staff friendly and very helpfull.
Frank Bognar
18°C
9m/s
60%
Docklands, also known as Melbourne Docklands, is an inner-city suburb in Melbourne, Victoria, Australia, 2 km (1.2 mi) west of Melbourne's Central Business District, located within the City of Melbourne local government area. Docklands recorded a population of 15,495 at the 2021 census. Primarily a waterfront area centred on the banks of the Yarra River, it is bounded by Wurundjeri Way and the Charles Grimes Bridge to the east, CityLink to the west and Lorimer Street across the Yarra to the south. The site of modern-day Docklands was originally swamp land that in the 1880s became a bustling dock area as part of the Port of Melbourne, with an extensive network of wharfs, heavy rail infrastructure and light industry. Following the containerisation of shipping traffic, Docklands fell into disuse and by the 1990s was virtually abandoned, making it the focal point of Melbourne's underground rave scene. The construction of Docklands Stadium in the late 1990s attracted developer interest in the area, and urban renewal began in earnest in 2000 with several independent privately developed areas overseen by VicUrban, an agency of the Victorian Government. Docklands subsequently experienced an apartment boom and became a sought-after business address, attracting the national headquarters of, among others, the National Australia Bank, ANZ, Myer, Medibank, and the Bureau of Meteorology, as well as the regional headquarters for Ericsson, Bendigo Bank and television networks Channel Nine and Seven Network Broadcast Centre. Known for its striking contemporary architecture, the suburb is home to a number of heritage buildings that have been retained for adaptive reuse, and is also the site of landmarks such as the aforementioned Docklands Stadium, Southern Cross Station and the Melbourne Star Observation wheel. Although still incomplete, Docklands' developer-centric planning has split public opinion with some lamenting its lack of green open space, pedestrian activity, transport links and culture. == History == === Early history === Before the foundation of Melbourne, Docklands was a wetlands area consisting of a large salt lake and a giant swamp (known as West Melbourne Swamp) at the mouth of the Moonee Ponds Creek.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
