Stylish Patio and Garden Furniture 
Weather-Resistant Wicker and Aluminium
Cushions and Décor
Outdoor BBQs and Dining Sets I had an amazing customer service. I placed an order online for a last minute Father's Day present for my husband. Yes.. naughty me! Within minutes of placing my order, I recieved a call from a lovely salesperson Kerry, and she briefed me with instructions of how to use the Weber q. She was so kind and offered to drop it off to me on the same day after hearing that it was for a Father's day gift. It really made our day, and my husband absolutely loves his bbq. Had our first grilled steaks for lunch today! Will certainly be coming back to buy accessories for the weber q from Heat & Grill in Richmond after the lockdown. Thank you! 😀
Joy LThis morning I attended the Richmond branch of Heat and Grill. The lady who served me was Kerry. Her professional and helpful service made it an absolute pleasure to complete my purchases there. She had a thorough knowledge of her products. Nothing was too much trouble for her and she was only too willing to assist us where necessary. Well done. We will return again.
James LallyThank you Kerry and Dale for your great service.You were helpful, friendly and went out of your way to assist me.
Mars SlazI had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
NobodyVery helpful and friendly
Peter TsilfidisAs an online buyer, every delivery has been superfast. Highly recommend buying from here.
Andrew Willard
Experience unparalleled excellence with our high-grade outdoor furniture.
Crafted to withstand diverse Australian weather conditions with ease.
Chic, modern furniture that enhances the aesthetic of any outdoor space.
Furniture designed for low upkeep, offering you more relaxation time.
We stock renowned brands known for their durability and design.
Committed to providing excellent customer service and satisfaction.
23°C
2m/s
77%
Carlton North is an inner-city suburb in Melbourne, Victoria, Australia, 4 km (2.5 mi) north of Melbourne's Central Business District, located within the Cities of Melbourne and Yarra local government areas. Carlton North recorded a population of 6,177 at the 2021 census.The suburb is bordered by Princes Street and Cemetery Road to the south, Royal Parade to the west, Nicholson Street to the east and Park Street to the north. Carlton North is home to the Melbourne General Cemetery and the Princes Park, which contains the Princes Park Football Ground. Its main commercial area is along Rathdowne Street, which has numerous cafés, restaurants, small fashion boutiques, bookshops and other businesses. Today, Carlton North, like other inner-northern suburbs of Melbourne, contains a mixture of white-collar professionals, bureaucrats and academics. The area has become more gentrified than Fitzroy North, Brunswick or Collingwood, resulting in significantly higher median property prices. == History == Carlton North has its origins with the allotment of the Melbourne General Cemetery in 1853. Previous cemetery sites at Flagstaff Gardens and (what is now) Queen Victoria Market had become full, thus the new Carlton North site was established. In the same year a prison stockade, Collingwood Stockade, was built on Lee Street. This subsequently became an asylum until 1873 when it became the area's first primary school.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
