Stylish Patio and Garden Furniture 
Weather-Resistant Wicker and Aluminium
Cushions and Décor
Outdoor BBQs and Dining Sets Very friendly and knowledgeable staff. They've got every version in store and all the accessories you need to walk out and start cooking. First ever time making coal
Jase WatsonHaving purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiI had an amazing customer service. I placed an order online for a last minute Father's Day present for my husband. Yes.. naughty me! Within minutes of placing my order, I recieved a call from a lovely salesperson Kerry, and she briefed me with instructions of how to use the Weber q. She was so kind and offered to drop it off to me on the same day after hearing that it was for a Father's day gift. It really made our day, and my husband absolutely loves his bbq. Had our first grilled steaks for lunch today! Will certainly be coming back to buy accessories for the weber q from Heat & Grill in Richmond after the lockdown. Thank you! 😀
Joy LGreat service with knowledgeable staff.
Shannon StopherReally friendly and helpful staff, great customer service
James ScanlonI had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
Nobody
Experience unparalleled excellence with our high-grade outdoor furniture.
Crafted to withstand diverse Australian weather conditions with ease.
Chic, modern furniture that enhances the aesthetic of any outdoor space.
Furniture designed for low upkeep, offering you more relaxation time.
We stock renowned brands known for their durability and design.
Committed to providing excellent customer service and satisfaction.
19°C
8m/s
58%
Maidstone is a suburb in Melbourne, Victoria, Australia, 8 km (5.0 mi) north-west of Melbourne's Central Business District, located with the City of Maribyrnong local government area. Maidstone recorded a population of 9,389 at the 2021 census.The suburb predominantly consists of residential areas. A large chunk of the north-western corner encompasses a private golf club and there is a small industrial zone in the centre. Maidstone is bounded by Suffolk Street to the south, Ashley Street to the west, along Summerhill Road and Rosamond Road to the east, and along Williamson Road and Rosamond Road to the north and north-east. == History == Maidstone was established in 1858. It was given the name after the town of Maidstone in Kent, England. Maidstone was predominantly made up of period weatherboard, brick Art Deco and Californian Bungalow houses constructed between the 1920s and 1940s. Concrete houses built in the late 1940s to house the families of returned servicemen from World War II are also found. From the early 1990s many old factory sites in Maidstone have been turned into new housing estates comprising hundreds of houses and townhouses. Maidstone's recent development boost, good public transport availability and close proximity to the CBD has also seen the median house price escalate dramatically over the past 10 years.
My first weber purchased got the family q, all my questions were answered staff was so friendly and new what thay are selling and also got some tips now to cook with it and it's been amazing 😊 very happy.
Great staff, very knowledgeable, looked after me and all of my questions. Bought my dream BBQ which was just delivered and installed. Highly recommend.
Fantastic fast friendly service. Very impressive. Thank you
Jake here went out of his way with amazing customer service. Great range and nothing seemed too much trouble I’d definitely shop here again. Quality products at good prices. But customer service really stands out. 10/10
Excellent service and the staff really know their products.
