Stihl Battery Chainsaw 
Stihl Battery Mower
Stihl Battery Whipper Snipper
Stihl Battery Blower Thank you Kerry and Dale for your great service.You were helpful, friendly and went out of your way to assist me.
Mars SlazWe purchased our dream outdoor kitchen complete with inbuilt Weber and bar fridge from Heat and Grill Richmond in November. We live in Rural New South wales so every thing was done over the phone or via email. We were so lucky to be looked after by Lachlan. He was beyond incredible! His customer service was second to none. From my initial inquiry to purchase and then onto after purchase support with deliveries and shipping. Lachlan managed the whole thing for us. We now have our dream outdoor kitchen all ready to go for Christmas lunch! I couldn't recommend this store and Lachlan's service more.
Kristen O'DwyerGreat store, customer service excellent, good products in store.
Steven AndersonMy husband Graeme attended the cooking class with Lachie and was absolutely blown away by the whole experience.Not only are you shown how to cook amazing dishes you get to eat them all as well! Highly recommends and will do another class.
Janet BallingerTo help me through lockdown 6 I thought I’d treat myself and buy a bbq - not owning one I wasn’t sure exactly what I needed, especially one that would be low maintenance and easy to use daily as living in a small apartment I don’t like cooking steaks/meat inside - I called Heat & Grill Richmond and spoke with Lachlan, who was able to listen to my list of questions and guide me on what to purchase and I’m so glad I called!! I got the Weber Q and I love it. Huge shout out to Lachlan for his help and cooking tips. Thank you!
Matthew ClooneyI had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
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Sunshine is a suburb in Melbourne, Victoria, Australia, 12 km (7.5 mi) west of Melbourne's Central Business District, located within the City of Brimbank local government area. Sunshine recorded a population of 9,445 at the 2021 census.Sunshine, initially a town just outside Melbourne, is today a residential suburb with a mix of period and post-War homes, with a town centre that is an important retail centre in Melbourne's west. It is also one of Melbourne's principal places of employment outside the CBD with many industrial companies situated in the area, and is an important public transport hub with both V/Line and Metro services at Sunshine railway station and its adjacent major bus interchange. == History == === 19th century === The farms and settlements in the area now known as Sunshine first came under the Sunshine Road District (1860–1871) which later became the Shire of Braybrook (1871–1951).From 1860 to 1885 the only railway which passed through the area was the Bendigo line and the only railway station in the area was Albion & Darlington (opened 5 January 1860) at the site of the current Albion station. When the Ballarat line was built through the area, a new station was built at the junction of the two lines: this station opened on 7 September 1885 and was called Braybrook Junction as it was in the Shire of Braybrook. The area around the Braybrook Junction railway station then came to be known as Braybrook Junction. The Braybrook Junction Post Office opened on 25 August 1890. === 20th century === ==== Pre-war Sunshine ==== In 1904 H. V. McKay bought a factory in the area called the Braybrook Implement Works. He also secured 400 acres (160 ha) of land at Braybrook Junction with the aim of establishing housing to allow his future workers to live in the area, along the lines of a company town. The land became the Sunshine Estate (see below).In 1906 McKay moved his agricultural machinery manufacturing business from Ballarat to his newly acquired factory in Braybrook Junction.
My first weber purchased got the family q, all my questions were answered staff was so friendly and new what thay are selling and also got some tips now to cook with it and it's been amazing 😊 very happy.
Great staff, very knowledgeable, looked after me and all of my questions. Bought my dream BBQ which was just delivered and installed. Highly recommend.
Fantastic fast friendly service. Very impressive. Thank you
Jake here went out of his way with amazing customer service. Great range and nothing seemed too much trouble I’d definitely shop here again. Quality products at good prices. But customer service really stands out. 10/10
Excellent service and the staff really know their products.
