Shelta Cantilever Umbrellas 
Centrepost Umbrellas
Range of Colours and Sizes
Accessories & Bases Great honest service, excellent, great product.
John IcexI had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online. Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website. I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion. I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne. The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box. I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service. In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
NobodyHad an excellent customer experience with Heat & Grill. I called up in the morning to enquire about the availability of a couple of yeti coolers in the new King Crab Orange colour and spoke to Kerry. She was super helpful and even offered to drop them off. Less than an hour later I had them in my hot little hands! Thanks Heat & Grill for your awesome service.
WCustomer service second to none! Had such a great experience buying 2 heaters, one bulb came broken upon arrival, they immediately sent another one to us free of charge, no questions asked. Highly recommend!!
Emma HughesThank you Kerry and Dale for your great service.You were helpful, friendly and went out of your way to assist me.
Mars SlazGreat store, customer service excellent, good products in store.
Steven Anderson
37°C
3m/s
31%
Armadale is an inner suburb in Melbourne, Victoria, Australia, 7 km south-east of Melbourne's Central Business District, located within the City of Stonnington local government area. Armadale recorded a population of 9,368 at the 2021 census.The suburb has its own railway station, as well as Toorak railway station, which is also in Armadale. It is bordered by Glenferrie Road to the east, Orrong Road to the west, Malvern Road to the north and Dandenong Road/Princes Highway to the south. == History == Armadale is named after Armadale, Sutherland in Scotland. This was because one of Armadale notable residents, James Munro, 15th Premier of Victoria, was born in Armadale, Sutherland. Armadale Post Office on High Street opened on 2 October 1884. The Armadale North Post Office, near Toorak Station, opened in 1940. == Demographics == In the 2016 census, there were 9,054 people in Armadale. 64.5% of people were born in Australia. The next most common countries of birth were England 3.3%, India 3.0%, China 2.2%, New Zealand 2.0% and Greece 1.2%.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
