Superior Range of All Purpose Accessories 
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Quality Weber This morning I attended the Richmond branch of Heat and Grill. The lady who served me was Kerry. Her professional and helpful service made it an absolute pleasure to complete my purchases there. She had a thorough knowledge of her products. Nothing was too much trouble for her and she was only too willing to assist us where necessary. Well done. We will return again.
James LallyAs an online buyer, every delivery has been superfast. Highly recommend buying from here.
Andrew WillardGreat products and fantastic customer service
Carl FredesI had an amazing customer service. I placed an order online for a last minute Father's Day present for my husband. Yes.. naughty me! Within minutes of placing my order, I recieved a call from a lovely salesperson Kerry, and she briefed me with instructions of how to use the Weber q. She was so kind and offered to drop it off to me on the same day after hearing that it was for a Father's day gift. It really made our day, and my husband absolutely loves his bbq. Had our first grilled steaks for lunch today! Will certainly be coming back to buy accessories for the weber q from Heat & Grill in Richmond after the lockdown. Thank you! 😀
Joy LHaving purchase a Weber Baby Q here about a year ago I went back when I needed a bigger Weber 4 burner BBQ. I am glad I did as the service here is excellent. Kerry who helped with my purchase was outstanding from start to finish. Firstly, when parking was difficult, she helped me park my car at the rear of the store. Even through Kerry was aware that I had placed the BBQ on hold and therefore likely to purchase it, she spent a lot of time explaining the features of the BBQ and showed me how it should be cleaned, and even took me to an already cleaned BBQ to give me an indication of the cleaning process. She then explained the various cooking options and the best accessories to purchase. Even though I had done a bit of research prior to purchase, Kerry provided me with information that I would not have otherwise known. Finally, when it came to delivery of the unit, Kerry organized for it to be delivered the same afternoon. While there may be other Weber stores in Melbourne, excellent customer service like this is hard to beat.
ferneiDale was a legend. He helped us choose the right BBQ and accessories. Great customer service.
Andrew
18°C
4m/s
57%
Balwyn () is a suburb of Melbourne, Victoria, Australia, 10 km east of Melbourne's Central Business District, located within the City of Boroondara local government area. Balwyn recorded a population of 13,495 at the 2021 census.Whitehorse Road runs east–west along the ridgeline through the centre of Balwyn. Balwyn Road runs north–south from Koonung Creek Reserve (adjacent to the Eastern Freeway) to Canterbury Road. The south western part of Balwyn was excised as the city of Deepdene in 2010. Balwyn is one of Victoria's most exclusive and affluent suburbs, regularly ranking in the state's top 10 most expensive suburbs. == History == The formally recognised traditional owners for the area in which Balwyn is located are the Wurundjeri People, who lived on the land for at least 14,000 years. The Wurundjeri People are represented by the Wurundjeri Woi Wurrung Cultural Heritage Aboriginal Corporation.Following the Foundation of Melbourne, Balwyn was part of Henry Elgar's Special Survey of 8 square miles (21 km2) in 1841, which was subdivided into small farms and grazing runs. In the late 1850s Andrew Murray, commercial editor and political writer for The Argus newspaper, bought land on the hill overlooking Canterbury Gardens. He named his house Balwyn from the Gaelic bal and the Saxon wyn, meaning 'the home of the vine'. Balwyn Road and the district were named after it.
If you want to get the best out of your BBQ then attending the cooking class with Lachie and his team is a must. I gained so much from the class and I looking forward to impressing my friends. Honestly, go for it. It is a great night, the food is just so delicious and such a warm, welcoming environment. Thank you Heat and Grill. I am looking forward to coming back to the store
Attended the cooking class a few days ago with my daughter, father's day present that I just got around to. What a great experience and great gift for anyone for any reason. Restaurant quality food, great variety and plenty of it, and not shy on the drinks. Beats going to a restaurant any day. Great cooking tips and time to look around the store and load up on purchases, with a discount. Great staff and very attentive to your food and drink needs. Overall, a great experience. Thank you very much. Andy.
After finding a great deal on a Weber genesis on the Heat and Grill /Richmond website, I was refreshed to talk to someone from the team on the phone, who were extremely helpful and courteous and assisted me with follow up calls to ensure my new grill was sent out to me as efficiently as possible. Thumbs up to you guys, extremely professional service all-round. I will also have to mention that this barbecue is a beast, I christened it last night with one of the best cooked ribeyes I’ve ever had.
I bought a Yeti Tundra 35 from Heat & Grill Richmond Victoria even though I live in Adelaide. They had the best price, shipping and a trouble free lay-by system. Very happy with the service and the cooler is awesome.
These guys are amazing! I had ordered some items online and put my shipping details in, not seeing it was click and collect only. Gave them a ring and sent an email. They were so happy to get this posted to me. Amazing!
